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Privacy Policy – Keyzaar.pk

(A project of Adornmoda Private Limited)

At Keyzaar.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Personal Information: Name, phone number, shipping address, email address.

  • Order Information: Product details, payment method (Cash on Delivery), and delivery status.

  • Technical Information: Browser type, device information, and IP address (for website security and analytics).

  • Communication Records: WhatsApp chats, emails, or customer support queries related to your order.

  • Images/Media (if provided by you): Custom design references, uploaded product photos, or shared media for personalized orders.

2. How We Use Your Information

We use your information only for the following purposes:

  • To process and deliver your orders.

  • To contact you about your order, delivery, or returns.

  • To provide customer support and resolve issues.

  • To improve our website, products, and services.

  • To display product images and promotional materials (with consent, if involving customer-provided media).

  • To send important updates, promotions, or offers (only if you choose to receive them).

3. Data Security

  • We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

  • Your information is only shared with trusted courier partners (Trax, PostEx, Pakistan Post) for delivery purposes.

  • We never sell, rent, or trade your personal information with third parties.

4. Sharing of Information

We may share your information only in the following cases:

  • With courier partners for order delivery.

  • With service providers (e.g., IT or analytics tools) to improve our website performance.

  • When required by law, regulation, or legal process.

5. Images & Media Privacy

  • Product images on our website are either owned by Keyzaar.pk (Adornmoda Pvt. Ltd.) or used with proper authorization.

  • Customer-provided images (for custom orders or design references) are kept private and used only to complete your order.

  • We do not share or publish customer images without explicit consent.

  • Any unauthorized use of our product images by third parties is strictly prohibited.

6. Customer Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections if your information is inaccurate or incomplete.

  • Request deletion of your data, subject to legal and business requirements.

  • Opt-out of promotional messages at any time by contacting us.

7. Retention of Data

We retain customer data only as long as necessary to:

  • Complete your order and provide after-sales support.

  • Comply with legal or tax requirements.

  • Improve our services and resolve disputes.

8. Policy for Minors

Keyzaar.pk does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:
📧 Email: support@keyzaar.pk
📞 WhatsApp: [+92 324 4451874]
🌐 Website: www.keyzaar.pk